ALL EXPERIMENTS: How will you know where to send my reward, or what t-shirt size I want, or whether I want DVD or Blu-ray?
We'll send you a REWARD ORDER FORM in January/February 2016. When we do, you'll be able to tell us all of your reward details, including shirt sizes, shipping addresses, your Twitter name and more. Please do NOT start sending us this information now. We won't be able to keep track of it, and we don't want to disappoint you later. Last updated: Tue, Nov 10 2015 2:05 pm EST
ALL EXPERIMENTS: When will I get my rewards?
That depends on the reward. We'll post a list of estimated times later this week. But remember: timing is never a sure thing in crowdfunding -- this stuff doesn't exist yet! We'll do our best to take good care of you and communicate often.. but if the unexpected happens, it could take longer. Please be okay with that. Remind yourself: it's just a reward, I should really just… oh hell, you know the rest. Last updated: Tue, Nov 10 2015 2:05 pm EST
EXPERIMENTS 035, 100, 200 + 250: When will I get the episodes of the show?
This is one of the hardest questions to answer before our Kickstarter campaign ends, because there are a lot of variables that can change. First, we have to see how many episodes we're able to make. Then we have to schedule production. Then we have to figure out whether a network or online platform wants to partner with us to make more MST3K in the future. It's all very technical. What we CAN tell you is that you'll see the first episode before anyone else, and you'll get the digital downloads, Blu-rays or DVDs and VHS tape as soon as the episodes are available for sale. We don't know for sure when that'll be. If we had to guess right now, it seems like you'll probably get the digital downloads by the end of 2016, and the DVD-BD-USB collector's sets in early 2017. Last updated: Tue, Nov 10 2015 2:05 pm EST
EXPERIMENT 100 + 150: What platform/format will you use for the digital downloads?
We're still figuring out the video platform we'll use, but we can promise a few things. The DIGITAL DOWNLOAD episodes WILL be offered in full HD. The three episodes on the USB DRIVE might be a little lower res, so that we can fit them all. All episodes will be 100% DRM FREE. You'll be able to put these babies on any computer or device you want, now and in the future. If you help us get the episodes made, we're not going to limit how and where you can watch them. You paid for it, you own it, and as long as you keep any terrestrial viewing party head-count to under 10 people, we’re good with it. Last updated: Tue, Nov 10 2015 2:05 pm EST
EXPERIMENT 050: Will this be a good t-shirt? Will I really want to wear it?
Well, WE think so. We've seen a lot of "meh" crowdfunding t-shirts. That's not the plan here, O Patron of the Arts! We'll make sure the shirt is comfortable and durable, and we've got designers working right now on the official design. We'll share that with you before the campaign ends, so you know what you're getting into. Last updated: Tue, Nov 10 2015 2:05 pm EST
EXPERIMENT 050: Will it really be hand-spun cotton, like Crow promised in the video?
No. Crow has a very active imagination, but he doesn't sign the checks around here. Last updated: Tue, Nov 10 2015 2:05 pm EST
EXPERIMENT 050: What t-shirt sizes will you offer?
The OFFICIAL MST3K KICKSTARTER T-SHIRT will be available in sizes ranging from XS-2XL at no extra charge. 3X-5X will also be available for a small additional fee, since those cost us more to make. Remember: you DON'T need to tell us your shirt size now. You'll do that when we send you a REWARD ORDER FORM in January/February 2016. Last updated: Tue, Nov 10 2015 2:05 pm EST
EXPERIMENT 050: Why do t-shirts come in "double XL" but not "double medium"?
We don't know. American Apparel hasn't returned our calls. And our jumpsuits actually DO come in double-medium. Last updated: Tue, Nov 10 2015 2:05 pm EST
EXPERIMENT 250: Will you really release the new pilot on VHS?
Yes, we absolutely will. In fact, we expect this to be the top-selling VHS release of 2016, and it will only EVER be offered as a reward from our Kickstarter campaign. Last updated: Tue, Nov 10 2015 2:05 pm EST
EXPERIMENTS 400 + 500: How do the personalized voicemails and videos work? Do roaming charges apply?
We'll send you either a PERSONALIZED VOICEMAIL GREETING (MP3, up to 30 seconds) or a PERSONALIZED VIDEO (MP4, up to 45 seconds) featuring the Satellite-dweller of your choice: Joel, Crow, Servo or the new host. If other talent sign on and are available to record messages, you might be able to choose them instead. You get to provide a script or general direction, but remember: basic rules of decency apply. If we're uncomfortable with what you're asking us to record, we'll work with you to figure out something that works for everyone. These rewards are for PERSONAL USE ONLY. You can share them online and with friends, but you can't use them for commercial purposes, or to promote/endorse anything. If you've got questions about this, please ask before the campaign ends. Last updated: Tue, Nov 10 2015 2:05 pm EST
EXPERIMENTS 751-752 and 1001-1002: Tell me about the PREMIERE EVENTS.
If our Kickstarter is successful, we're finally going to give the crew of the SoL a few weeks of shore leave to "celebrate." And by celebrate, we mean "subject them to another experiment": watching the first new episode of MST3K with a few hundred fans in actual Earth-based movie theaters in Los Angeles and NYC. TIMING: This will depend on when the new episodes are finished and released. Right now, our best guess is around November/December 2016, but we'll be sure to give you at least two months’ notice once the event is confirmed. And we promise: you'll be among the first people anywhere to see the first new episode. You're responsible for your own travel and accommodations… but once you get to the event… we'll take care of the rest. (diabolical laughter) Test subjects of EXPERIMENTS 751-752 will be the first to see the premiere episode. The cast and creators will watch it with you. We'll do a Q&A. We'll give you some overpriced snacks. Something unexpected might happen. Or it might not. It depends on what you're expecting. But THAT is sort of unexpected in itself, if you think about it. Test subjects of EXPERIMENTS 1001-1002 will then join the cast, creators and guests for a private afterparty, where you can get drunk (unless that an ongoing issue for you) and admit that you have a crush on Servo. It's okay, ladies. He's used to it. If these events sell out quickly, we may add another 1-2 premiere events in other cities. If we do, you'll have the chance to switch to the new location(s) if you prefer. Last updated: Wed, Nov 11 2015 11:01 pm EST
EXPERIMENTS 5000 + 6000: How does it work if I get the APPEAR IN A NEW EPISODE OF MST3K reward?
Test subjects of EXPERIMENTS 5000 and 6000 will be invited to join the MST3K team on set for a day of shooting… and we'll make sure you get screen time. We're still figuring out what this will be, but you won't be hard to spot, and you won't be stuck in the back of a huge crowd scene, and you won’t be dressed in a “Trumpy” costume, unless of course, that’s your thang. TIMING: Production schedules are always subject to change, but right now, we're guessing you'd join us on set in LOS ANGELES in JUNE/JULY 2016. Once we know, we'll be sure to give you at least one month of advance notice. You're responsible for your own travel and accommodations… but it'll be worth it. For union reasons, it probably won't involve speaking lines. But it probably will involve costumes and makeup, and standing around for hours wondering why anyone chooses to become an actor. You'll have an all-new appreciation for the movies we riff! During your visit, we'll also give you a VIP EXPERIENCE, complete with a set tour, lunch with Joel and the cast, and the chance to watch production behind-the-scenes. Last updated: Wed, Nov 11 2015 11:01 pm EST
EXPERIMENTS 5000, 6000, 7500, 8005-8006, 10K, 15K, 25K: When will set visits happen?
Production schedules are always subject to change, but right now, we're guessing you'd join us on set in LOS ANGELES in JUNE/JULY 2016. Once we know, we'll be sure to give you at least one month of advance notice. Last updated: Wed, Nov 11 2015 11:01 pm EST
EXPERIMENT 6500: What is the "INCLUDE YOUR INSIDE JOKE AS A RIFF" reward?
During the original run of MST3K, our writers added plenty of their own inside jokes. This time, we figure you deserve the same opportunity to confuse an unsuspecting audience. Test subjects of EXPERIMENT 6500 will work with the writers of the show to explain an inside joke or reference with personal significance, which will then be worked into an episode as a new riff. Just think: no one will understand what it means except you! Last updated: Wed, Nov 11 2015 11:01 pm EST
EXPERIMENT 7500: What does it mean if I get the PRODUCER reward? Will there be casting couch privileges?
Well, it means we'll be very grateful for your support. It also means you'll be invited for a VIP SET VISIT, so that we can prove we're using your funds wisely, and a VIP PREMIERE EXPERIENCE in either Los Angeles or NYC, so that you can be the first to see how the new pilot episode turns out. You'll be responsible for your own travel and accommodations… but it'll be worth it. During your set visit, you'll also get several exclusive VIP rewards. These may include: a director's chair with your name on it, a signed script from the episode you produce, an exclusive "Cast & Crew T-Shirt," and the chance to scratch Crow behind his ears. You'll also be credited in both the EPISODE CREDITS and on IMDB as a KICKSTARTER PRODUCER, so the whole world can recognize your role in bringing MST3K back for the masses. TIMING: Production schedules are always subject to change, but right now, we're guessing you'd join us on set in LOS ANGELES in JUNE/JULY 2016, and for the VIP PREMIERE in NOVEMBER/DECEMBER 2016. This can always change, but once we know, we'll be sure to give you at least one month of advance notice. Last updated: Wed, Nov 11 2015 11:01 pm EST
EXPERIMENTS 8005-8006 + 15K: Are you really going to give away Crow and Servo? Are they really going to be the actual puppets used on screen, and not just cheap replicas made in overseas sweatshops?
Yes. That's how serious we are: we're willing to decommission the actual hand-crafted robot puppets featured in each new episode of MST3K so that you can keep them. You will receive the ACTUAL Crow and/or Servo puppets used in the new MST3K. Your slightly used but fully refurbished 'bot will come with a signed CERTIFICATE OF AUTHENTICITY, signed by the puppeteer and Joel, and listing the episode where your robot appeared. Plus, you'll get to visit set during production to meet your robot, and see it in action while it's still moving and talking. For the right price, he might even agree to take selfies with you. Last updated: Wed, Nov 11 2015 11:01 pm EST
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Why can’t I log into my account?
Request a login link to your survey by entering your email here:
BackerKit will send you an automated email with an invite link to whatever email you pledged with.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
Can I upgrade or get multiple copies of my pledge?
This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.